OCTOBER 8, 2006 I WAS INVOLVED IN AN ACCIDENT IN MY 2006 CADILLAC STS WHERE A TRUCK CROSSED THE MEDIAN ON A FOUR LANE HIGHWAY AND HIT MY CAR IN THE SIDE. THE IMPACT WAS SO SEVERE IT BENT THE CENTER POST BETWEEN THE DOORS AND NEEDLESS TO SAY I HAD TO BE CUT OUT OF THE VEHICLE. THE SIDE AIR BAGS DID NOT DEPLOY. A FEW DAYS EARLIER I HAD TAKEN THE CAR TO THE DEALERSHIP WITH MY MOTHER SITTING IN THE FRONT SEAT AND THE SIGN ON THE MIRROR READ "AIRBAG OFF". CADILLAC ASSIGNED A SERVICE REQUEST NUMBER 1-437819043 BUT TO DATE REFUSE TO DISCUSS THIS ISSUE WITH ME. QUESTION: HAS ANYONE ELSE EXPERIENCED A SIMILAR PROBLEM WITH THE AIRBAGS? ARE WE RIDING AROUND WITH THE FALSE IMPRESSION WE ARE PROTECTED?? DECEMBER 7, 2006 I DID HEAR FROM A CADILLAC REPRESENTATIVE TODAY. THE CADILLAC REPRESENTATIVE ADVISED ME MY CAR DID NOT HAVE SIDE AND CURTAIN AIR BAGS AND IT WAS ONLY AVAILABLE AS AN OPTION. I ASKED HIM TO GIVE ME THE OPTION NUMBER. NEEDLESS TO SAY WE GOT INTO AN ARGUMENT AND I TOLD HIM I COULD NOT BELIEVE A REPRESENTATIVE OF CADILLAC WOULD TELL ME SUCH ERRONEOUS INFORMATION. ALL THOSE AIR BAGS ARE STANDARD ON THE STS. APPARENTLY THIS IS A VERY INCOMPETENT GROUP OF PEOPLE AND I HAVE BEEN ASSIGNED TO A ROCK. ANYHOW THEY ARE GOING TO RETRIEVE THE AIRBAG MONITORING BOX IN AN EFFORT TO RECONSTRUCT WHAT HAPPENED. *NM