THE VEHICLE IS A 2006 FORD ESCAPE HYBRID. WHILE DRIVING ON A ONE-LANE ROAD (OFF RAMP OF HWY 101), THE DRIVER'S SIDE WINDOW SHATTERED SUDDENLY. NO FOREIGN OBJECTS APPEARED TO HAVE STRUCK THE WINDOW. THE SHATTERING OF GLASS RESULTED IN MINOR INJURIES TO THE DRIVER AND SOME DAMAGE TO THE INTERIOR OF THE VEHICLE. FORD CUSTOMER SERVICE WAS CONTACTED AND FORD REFUSED TO TAKE RESPONSIBILITY FOR THE INCIDENT. NOTHING WAS DONE BY FORD TO CORRECT THE FAILURE. *JB