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2004 VOLKSWAGEN PASSAT — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

fire · 607802 · 2006-12-28

Vehicle

Make
VOLKSWAGEN
Model
PASSAT
Year
2004
Manufacturer
Volkswagen Group of America, Inc.
Component
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Miles at failure
19,755
Speed
25 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

STARTED CAR, HEATED SEAT SETTING WAS ON 1 (LOWEST SETTING). ONE OF THE HEATERS MUST OF SHORTED, I FELT SOMETHING ON THE SIDE OF MY THIGH RIGHT AWAY BUT DIDN'T SEE ANYTHING. WITHIN ONE MINUTE, NOTICED BURNING SMELL, SMOKING. LOOKED DOWN, SAW SMOKE AND SMALL FLAME. IMMEDIATELY TURNED OFF SEAT HEATER, JUMPED OUT OF CAR. SEAT HAD BURN HOLE SIZE OF SILVER DOLLAR AND WAS HOT IN THAT AREA ONLY. SINCE IT WAS CHRISTMAS, I COULDN'T TAKE IT BACK TO THE DEALERSHIP UNTIL THE NEXT DAY. WHEN I GOT INTO CAR LATER, EVEN THOUGH SEAT HEATER WAS OFF, I GOT A SMALL SHOCK WHEN I STARTED CAR. CAR IS STILL UNDER WARRANTY AND DEALERSHIP HAS BEEN VERY HELPFUL AND WAS QUITE CONCERNED, BUT CAN'T REPLACE PARTS RIGHT AWAY (PARTS HAD TO BE BACK ORDERED FROM GERMANY). THEY DISCONNECTED THE HEATERS FOR ME BECAUSE I PREFER DRIVING MY CAR AROUND INSTEAD OF THE RENTAL THEY OFFERED. BUT WILL NOT BE REPLACING PASSENGER HEATING ELEMENT FOR ME. *NM

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10177220
Machine
JSON-LD · Markdown