TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE VEHICLE WAS PARKED AND CAUGHT ON FIRE. THE CONTACT STATED THAT A WEEK BEFORE THE FIRE THE WINDSHIELD WIPERS WERE NOT OPERATING NORMALLY. THE MECHANIC RECOMMENDED THAT SHE CHANGE THE PULLEYS IN THE AIR CONDITIONER. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED. HOWEVER, A FORD DEALER WAS UNABLE TO DIAGNOSE THE CAUS EOF THE PROBLEM. THE POLICE AND FIRE DEPARTMENT WERE NOTIFIED, AND WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGE WAS 100,152. *AK