← NHTSA complaints

2004 TOYOTA SIENNA — LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

1 injured · 617516 · 2007-03-20

Vehicle

Make
TOYOTA
Model
SIENNA
Year
2004
Manufacturer
Toyota Motor Corporation
Component
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE REAR DOOR ON THE 2004 TOYOTA SIENNA VAN CAMER DOWN BY ITSELF. THE MOTORIZED HATCH WENT UP AND THEN ALMOST IMMEDIATELY CAME DOWN. I WAS GETTING ITEMS OUT OF THE BACK WHEN IT HIT THE TOP OF MY HEAD. IT KEPT CLOSING UNTIL I HIT THE REMOTE BUTTON , BUT AS SOON AS IT REACHED THE TOP,IT STARTED TO CLOSE AGAIN. I CONTACTED TOYOTA, AND THEY TOLD ME THE WARRANTY EXPIRED, AND IT WOULD COST $470.92 TO FIX IT. THIS WAS A SAFETY ISSUE AND COULD CAUSE MAJOR INJURY, ESPECIALLY TO A SMALL CHILD. I THINK THEY SHOULD BE RESPONSIBLE. *AK

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10185699
Machine
JSON-LD · Markdown