TL* - THE CONTACT OWNS A 2005 BUICK LACROSSE CXL. THE CONTACT STATED THAT THEY WERE ENTERING A HOSPITAL PARKING GARAGE, PUT A TICKET INTO MACHINE TO OPEN THE GATE AND THE VEHICLE LURCHED BACKWARDS, AND HIT THE CAR BEHIND THEM. THEN , THE VEHICLE LURCHED FORWARD AND HIT THE GATE THAT WENT UP AND DOWN IN A PARKING GARAGE. THE CONTACT STATED THAT THE DOOR AND FENDER HAD TO BE REPLACED. THE SECURITY GUARD ON THE SCENE MADE A REPORT. THE CONTACT STATED THAT SHE WOULD ATTEMPT TO GET A COPY. THE CURRENT AND FAILURE MILEAGE WERE 7,000.*AK