TL* - THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA GLS. THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE WHILE TRAVELING 45 MPH. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGE WERE 38,000. THE CONTAACT SUSTAINED MINOR INJURIES, AND DID NOT REMEMBER IF HE WAS BELTED. A POLICE REPORT WAS TAKEN. THE CONTACT HAD PICTURES OF THE VEHICLE, AND SUBMITTED PICTURES TO THE MANUFACTURER. THE MANUFACTURER STATED THAT AFTER REVIEWING THE PICTURES THE AIR BAGS PERFORMED PROPERLY.*AK