TL*THE CONTACT OWNS A 1994 FORD EXPLORER. WHILE DRIVING 2 MPH THE CONTACT ACTIVATED THE HEATER AND NOTICED SMOKE COMING FROM THE VENTS. SHE TURNED OFF THE ENGINE. SHE THEN RESTARTED THE VEHICLE AND ACTIVATED THE AIR CONDITIONER. THE CONTACT NOTICED FIRE ASCENDING FROM THE HOOD NEAR THE PASSENGER SIDE OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE MANUFACTURER STATED THAT THEY WOULD CONDUCT AN INVESTIGATION TO DETERMINE THE CAUSE OF THE FIRE. THE VEHICLE HAS NOT BEEN INSPECTED YET, AND THE INSURANCE COMPANY WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 145,000.*AK