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2000 CHEVROLET MONTE CARLO — EXTERIOR LIGHTING:TURN SIGNAL:SWITCH

fire · 625162 · 2007-05-23

Vehicle

Make
CHEVROLET
Model
MONTE CARLO
Year
2000
Manufacturer
General Motors, LLC
Component
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
Miles at failure
86,000
Speed
65 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I WAS DRIVING MONTE CARLO SS 2000 THE OTHER DAY AND SMOKE STARTED COMING OUT OF THE STEERING WHEEL. I INHALED A MOUTHFUL, THE THROAT BURNED ALL DAY. ALMOST IN AN ACCIDENT. THE WINDSHIELD WIPERS STARTED RUNNING AND WOULD NOT SHUT OFF, SO I REMOVED THE FUSE. I NOTICED MY HEADLIGHTS NO LONGER WORKED ALSO. WHEN I GOT HOME I OPENED THE DASHBOARD AND STEERING WHEEL COVER , AND THE BURNT SMELL WAS COMING FROM THE TURN SIGNAL SWITCH. I OPENED THE SWITCH, AND EVERYTHING INSIDE WAS MELTED. I NOTIFIED GENERAL MOTORS RIGHT AWAY. THEY TOLD ME TO TAKE IT TO A GM DEALER , SO I DID. BUT THE GM DEALER WANTED TO CHARGE A $100 TO DIAGNOSE. NONE OF THE FUSES ON THE CAR BLEW OUT WHEN THE SWITCH STARTED ON FIRE. I FOUND A USED SWITCH FOR $85.00 SO IT COST LESS THE DEALER TO TELL ME IT WAS BAD. IT WAS A FAULTY SWITCH , AND GM TOLD ME I COULD ONLY HAVE A GM DEALER FIX IT. I TOLD THEM I COULD NOT JUSTIFY OR AFFORD PAYING MORE FOR THE DIAGNOSIS THAN THE USED PART. GM TOLD ME I COULD NOT PUT A NEW SWITCH IN MYSELF OR I WON'T BE REIMBURSED IF THERE WAS A RECALL. THIS WAS A VERY SERIOUS SAFETY ISSUE. GM WON'T HELP ME OUT ANYWAY AND THEY DIDN'T REALLY SEEM TO CARE ABOUT THIS ISSUE. SO I EITHER GO TO THE DEALER AND PAY $500 TO GET IT FIXED OR PAY $85 AND DO MYSELF. THEY PUT ME IN A SITUATION SO THEY DIDN'T HAVE TO DO ANYTHING ABOUT THIS PROBLEM. I TOLD THEM I WOULD SEND THE SWITCH TO THEM, BUT THEY DIDN'T WANT IT. NEITHER COULD I HAVE ANOTHER MECHANIC REPLACE IT EXCEPT FOR GM. THIS WAS REDI

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10191590
Machine
JSON-LD · Markdown