TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 20 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT'S VEHICLE INSTANTLY CAUGHT FIRE AND WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY. HIS HEAD SLAMMED INTO THE STEERING WHEEL AND CAUSED SERIOUS HEAD INJURIES. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CAUSE OF THE FIRE HAS NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THERE IS NO CURRENT MILEAGE BECAUSE THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 57,000.