TL*THE CONTACT OWNS A 2002 FORD RANGER. IN SEPTEMBER OF 2007, THE CONTACT'S NEIGHBOR INFORMED HIM THAT HIS VEHICLE WAS ON FIRE. A POLICE REPORT WAS FILED. THE CONTACT CALLED FORD TO HAVE HIS VEHICLE TOWED TO THE DEALER. HE RECEIVED A RECALL LETTER A FEW DAYS BEFORE THE FIRE; HOWEVER, THE RECALL NUMBER WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 43,000.