TL*THE CONTACT OWNS A 2006 BMW X5. WHILE DRIVING 3 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT SIDE QUARTER PANEL OF THE CONTACT'S VEHICLE. THE OTHER VEHICLE WAS DRIVING APPROXIMATELY 20 MPH. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE CAME EQUIPPED WITH SIDE AIR BAGS. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND HAS NOT YET BEEN INSPECTED. THE DRIVER WAS TAKEN TO THE EMERGENCY ROOM IN AN AMBULANCE BECAUSE HER HEAD HIT THE DOOR WINDOW. THE CURRENT AND FAILURE MILEAGES WERE 19,000.