TL*THE CONTACT OWNS A 2007 FORD FUSION. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 45 MPH, SHE REAR ENDED THE PRECEDING VEHICLE. NONE OF THE AIR BAGS DEPLOYED. SHE SUSTAINED MAJOR DAMAGE TO HER STERNUM. THE VEHICLE ALSO SUSTAINED MAJOR DAMAGE AND THE OTHER VEHICLE SUSTAINED MINOR DAMAGE. THE DEALER HAS NOT BEEN NOTIFIED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 9,000.