← NHTSA complaints

2002 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

1 injured · 656173 · 2008-02-04

Vehicle

Make
FORD
Model
EXPLORER
Year
2002
Manufacturer
Ford Motor Company
Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I LIFTED MY REAR UPPER TAILGATE ON MY 2002 FORD EXPLORER, AND THE WINDSHIELD LITERALLY EXPLODED ON MY HEAD, INCLUDING DROPPING THE LOWER PART OF THE TAILGATE ON TOP OF ME. AFTER SEARCHING ON THE INTERNET IT APPEARS TO BE A VERY COMMON PROBLEM, AND MY LOCAL FORD DEALER CLAIMS THEY'VE NEVER HEARD OF SUCH A THING. MY LOCAL BODYSHOP HOWEVER WAS FAMILIAR WITH THE PROBLEM. THIS TAILGATE HAD A PREVIOUS RECALL RELATED TO THE HINGES I BELIEVE, WHICH I DID HAVE DONE, BACK IN 2005. MY CAR HAS 75,000 MILES AND IS USED ALMOST EXCLUSIVELY FOR HIGHWAY DRIVING. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10216850
Machine
JSON-LD · Markdown