TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED IN AUGUST OF 2007 FOR A DEFECTIVE CRUISE CONTROL SWITCH. SHE RECEIVED A SECOND RECALL NOTICE FOR THE CRUISE CONTROL IN FEBRUARY OF 2008. ON FEBRUARY 22, 2008, THE CONTACT HAD THE CRUISE CONTROL DEACTIVATED. THE FOLLOWING DAY, WHILE DRIVING 40 MPH WITH THE WINDSHIELD WIPERS AND TURN SIGNALS ACTIVATED, SHE NOTICED SMOKE COMING FROM THE BASE OF THE STEERING WHEEL. SHE TOOK THE VEHICLE BACK TO THE DEALER ON THE 25TH OF FEBRUARY AND THEY INSTALLED A LOCK-SET AND SWITCH ASSEMBLY DIRECTION. THE CONTACT BELIEVED THAT SHE SHOULD RECEIVE COMPENSATION FOR TRAVEL EXPENSES TO AND FROM THE DEALER AS WELL AS FOR WORRY OF A POTENTIAL FIRE. THE PURCHASE DATE AND RECALL NUMBERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 82,400 AND FAILURE MILEAGE WAS APPROXIMATELY 82,390. UPDATED 03-31-08 *BF THE CONSUMER STATED THE VEHICLE STARTED WITHOUT THE KEY IN THE IGNITION. UPDATED 03/31/08 *TR