TL*THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE BRAKES JERKED WHEN THE PEDAL WAS DEPRESSED. THE DRIVER'S FOOT WAS KNOCKED OFF THE BRAKE PEDAL. THE DRIVER ATTEMPTED A SECOND TIME TO APPLY THE BRAKES, BUT THE VEHICLE WOULD NOT STOP AND CRASHED INTO THE PRECEDING VEHICLE. THE VEHICLE HAS NOT YET BEEN INSPECTED BY THE DEALER. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 7,300.