← NHTSA complaints

2004 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

1 injured · 667243 · 2008-04-25

Vehicle

Make
FORD
Model
EXPLORER
Year
2004
Manufacturer
Ford Motor Company
Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Miles at failure
100,115

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

MY FORD EXPLORER HAS A TWO PART REAR LIFT GATE. THE MAIN LIFTGATE WORKS FINE, HOWEVER, THE SMALLER GLASS LIFT GATE "COLLAPSED" WHEN I WAS OPENING IT. IT IS A HINGED LIFT GATE WITH HINGES THAT ATTACH TO THE GLASS. ONE OF THE HINGES FAILED AND THE GLASS DOOR COLLAPSED (HITTING ME ON THE HEAD AND CUTTING MY HAND). THE HINGE THAT BROKE LOOKS AS IF IT MAY HAVE CRACKED RIGHT WHERE THE RETAINING PIN IS LOCATED SECURING THE GLASS DOOR TO THE HINGE ATTACHED TO THE BODY. THE HINGE APPEARS TO BE MADE OF A CAST IRON OR "POT METAL", WHICH COULD BE SUBJECT TO BREAKING OR CRACKING. WHEN IT BROKE IT ALSO CAUSED THE OTHER HINGE TO COME DISCONNECTED. THE DOOR IS JUST "HANGING" BY THE DOOR SHOCKS. THE AUTO IS A 2004 FORD EXPLORER. I AM TAKING IT IN TO HAVE IT REPAIRED, BUT WANTED TO FILE THIS REPORT DUE TO THE NATURE OF THE FAILURE OF THE PART AND THE POTENTIAL FOR PHYSICAL INJURY. *TR UPDATED 05/05/08. *JB

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10225708
Machine
JSON-LD · Markdown