← NHTSA complaints

2003 HYUNDAI SONATA — STRUCTURE:BODY:DOOR

3 injured · 679667 · 2008-07-23

Vehicle

Make
HYUNDAI
Model
SONATA
Year
2003
Manufacturer
Hyundai Motor America
Component
STRUCTURE:BODY:DOOR

Severity

Deaths
0
Injured
3
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

WITHIN ONE YEAR OF BUYING MY HYUNDAI 2003 SONNTA, I CUT MY FINGER ON THE SILVER COATED INSIDE DOOR HANDLE ON THE DRIVER SIDE. THE SILVER COATING OF THE DOOR HANDLE SOMEHOW SPLINTERED AND CUT MY FINGER LIKE A STRAIGHT RAZOR BLADE. THE CUT WAS VERY DEEP AND MY FINGER BLED PROFUSELY FOR ABOUT 10 OR 15 MINUTES. I CONTACTED THE DEALER AND THE HANDLE WAS REPLACED. A SHORT TIME AFTER, MY HUSBAND SLICED HIS FINGER ON THE PASSENGER SIDE INSIDE DOOR HANDLE. AGAIN THE CUT WAS VERY DEEP; IT WAS LIKE A STRAIGHT RAZOR CUT. HIS FINGER BLED PROFUSELY FOR 10 - 15 MINUTES. AGAIN THE DEALER REPLACED THE HANDLE. BACK IN NOVEMBER OF 2007, SOMEONE WAS GETTING OUT OF THE BACK SEAT, AND THEN THIS PERSON CUT HER FINGER ON THE SILVER COATED INSIDE DOOR HANDLE. THIS TIME I CONTACTED HYUNDAI HEADQUARTERS AND TOLD THEM ABOUT THE PROBLEM..THE REP. I SPOKE TO SAID SHE DID NOT HEAR OF ANY SIMILIAR PROBLEMS. THEY CONTACTED THE CAR DEALER AND THE HANDLE WAS REPLACED. NOW A COUPLE OF WEEKS AGO, I CUT MY HAND ON THE PASSENGER DOOR HANDLE (THIS WAS A HANDLE THAT HAD PREVIOUSLY BEEN REPLACED). I CONTACTED HYUNDAI AGAIN AND AM AWAITING DISPOSITION ON THIS. THERE IS SOMETHING VERY WRONG WITH THESE DOOR HANDLES. THE CUT IT CAUSES IS LIKE A STRAIGHT RAZOR CUT. IT SLICES DEEP AND IT BLEEDS VERY BADLY. I TOLD HYUNDAI THAT I AM SURE I AM NOT THE ONLY PERSON TO EXPERIENCE THIS SERIOUS PROBLEM. IN FACT, I SEARCHED THE INTERNET AND FOUND THERE ARE OTHER PEOPLE THAT HAVE THE SAME PROBLEM WITH THESE DO

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10235527
Machine
JSON-LD · Markdown