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2004 FORD EXPLORER — STRUCTURE:FRAME AND MEMBERS

1 injured · 682883 · 2008-08-13

Vehicle

Make
FORD
Model
EXPLORER
Year
2004
Manufacturer
Ford Motor Company
Component
STRUCTURE:FRAME AND MEMBERS
Miles at failure
43,500

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

ON AUGUST 8, 2008 I OPENED THE BACK GLASS OF MY 2004 FORD EXPLORER AT WHICH TIME THE BRACKET AT THE TOP OF THE GLASS BROKE LOOSE CAUSING MY GLASS TO FALL. IT HIT ME IN THE HEAD WHEN IT FELL AND WOULD HAVE POSSIBLY FELL ON ME IF THE OTHER BRACKET HAD NOT STAYED IN PLACE. I CONTACT FORD MOTOR COMPANY BUT HAVE BEEN UNABLE TO DETERMINE WHAT MODEL YEARS OF THE FORD EXPLORER WERE RECALLED PREVIOUSLY FOR THIS SAME PROBLEM. MY EXPLORER WAS NOT COVERED UNDER THE RECALL BUT I BELIEVE IT SHOULD HAVE BEEN AS FORD INSTALLED FAULTY BRACKETS ON MY TRUCK. CURRENTLY MY HUSBAND PURCHASED A "RECALL KIT" FROM FORD TO CORRECT THEIR FAULTY EQUIPMENT AND IS IN THE PROCESS OF TRYING TO FIX MY BACK GLASS SO THAT MY VEHICLE IS DRIVABLE AGAIN. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10237980
Machine
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