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1999 DODGE DURANGO — ELECTRICAL SYSTEM

1 injured · 683608 · 2008-08-18

Vehicle

Make
DODGE
Model
DURANGO
Year
1999
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM
Miles at failure
125,516
Speed
55 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

MY VEHICLE FOR MANY WEEKS WOULD SHUT DOWN WHILE DRIVING ESPECIALLY ON HOT DAYS WITH NO WARNING. GAUGES WOULD FREEZE. I WOULD STOP MY VEHICLE AND EITHER HAVE TO WAIT 20 MINS. THE VEHICLE WOULD GO TILL DIED AGAIN, OFTEN THE NEXT STOP, OR BRAKING DURING A TURN. ALMOST IMPOSSIBLE TO BRAKE OR STEER EVEN DRIVING 55MPH. ALMOST CAUSING ACCIDENTS. MY MECHANIC SAID IT WAS THE COMPUTER, THE COMPUTER HAD NO HISTORY, TAKE IT TO A DEALER. DURING THAT WEEKEND WHILE DRIVING ABOUT 10 MILES DIED 5 TIMES IN 100+ TEMP POLICE STOPPED TO HELP. SENT ME TO HOSPITAL WITH HEAT EXHAUSTION AND TEMP OF 102.9. NEXT MORNING DROVE VEHICLE TO DEALER. DEALER DIAGNOSED AS FUEL PUMP. I PAID FOR REPAIR AND DROVE OFF WITH VEHICLE. I DROVE LESS THAN 3 MILES AND 2 MORE TIMES THE VEHICLE DIED. DEALER SENT TOW TRUCK. NEXT MOURNING DEALER CLAIM CAR IS FINE RUNNING 5 HOURS IN SHOP. I INSISTED TAKE ON ROAD IN HEAT. WHEN SHUT HOOD DIED. DEALER NPW CALLING PCM BAD NOT COMPUTER. I WAS TOLD HAD TO PAY FOR PCM AS WELL THAT FUEL PUMP WAS BAD ANYWAY. I ASKED FOR OLD PARTS WAS TOLD DO NOT RETURN CORE PARTS? I HAD ASKED FOR REPLACED PART RETURN. I PAID AND LEFT. AFTER CONTACTING OWNER OF DEALERSHIP NEXT DAY. ONE WEEK LATER REFUNDED FOR FUEL PUMP NOT PCM. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10238620
Machine
JSON-LD · Markdown