FOR WEEKS MY 3 MONTH OLD SON WAS CUTTING HIS LEGS ON A SHARP PLASTIC PART ON HIS INFANT SEAT. AT FIRST WE WERE UNABLE TO DETERMINE WHAT WAS CAUSING THE LACERATIONS BUT AFTER A LONG CAR RIDE WE REALIZED THAT THE PLASTIC COVER ON THE TENSION STRAP LOCATED ON THE SEAT WAS RESPONSIBLE. WE CONTACTED THE COMPANY AND THEY INFORMED US THAT THEY WERE AWARE OF THE PROBLEM ALTHOUGH THEY WERE NOT NOTIFYING CUSTOMERS OR RECALLING THE SEAT. THEY SAID THEY WOULD SEND A REVISED COVER TO SOLVE THE PROBLEM. THREE MONTHS LATER, WE STILL HAVE NOT RECEIVED THE PART AND WE HAVE BEEN UNABLE TO USE THE FAULTY DANGEROUS SEAT. OVER THE COURSE OF FOUR WEEKS MY SON WAS INJURED BY THIS DEFECT REPEATEDLY. HE HAS SCARS ON HIS ANKLES AND CALVES FROM THE LACERATIONS. *TR