IN OUR 1999 JETTA, OUR PASSENGER SEAT WARMER CAUGHT ON FIRE, AND BURNED THROUGH MY HUSBAND'S JACKET. I REPORTED TO VOLKSWAGEN OF AMERICA AND THEY SAID AS IT WAS AN OLD CAR AND THERE WAS NEVER A RECALL, THEY CAN'T HELP ME. I READ ON MANY INTERNET SITES THAT THIS IS A PROBLEM. I HAVE OWNED VWS SINCE 1986, CONSIDER MYSELF BRAND-LOYAL BUT NOW VERY UPSET. WE COULD HAVE HAD A MAJOR FIRE AND NO ONE IS CARING ABOUT THIS AS THE CAR IS 10 YEARS OLD. *TR