TL*THE CONTACT OWNS A 2005 FORD FOCUS. WHILE DRIVING OVER 40 MPH, THE VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR SHOULDER INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. AFTER THE REPAIRS WERE PERFORMED, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER REPAIRED THE VEHICLE AGAIN AND THE INDICATOR WAS NO LONGER ILLUMINATED. ON A SEPARATE OCCASION, WHILE DRIVING LESS THAN 35 MPH, A VEHICLE PULLED OUT IN FRONT OF THE CONTACT AND THE TWO VEHICLES T-BONED WITH EACH OTHER. AGAIN, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, AND MIDDLE TO UPPER BACK AREA. SHE ALSO HAD PAIN IN HER CHEST. SHE WAS TRANSPORTED TO THE HOSPITAL FOR FURTHER ASSISTANCE. THE DEALER STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED AT THE TIME OF THE CRASH. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 65,000. UPDATED 4/23/09 *CN UPDATED 04/27/09.*JB