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2002 MERCEDES BENZ ML320 — STEERING

1 injured · 715076 · 2009-04-07

Vehicle

Make
MERCEDES BENZ
Model
ML320
Year
2002
Manufacturer
Mercedes-Benz USA, LLC
Component
STEERING
Miles at failure
62,000
Speed
10 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I HAVE A 2002 MERCEDES BENZ (MB) ML320. THE POWER STEERING FLUID WAS DEPLETING ALL THE TIME FROM A LEAKAGE BETWEEN THE POWER STEERING PUMP AND THE HOSE. I TOOK THE VEHICLE TO AN MB DEALERSHIP IN GEORGETOWN, TX (GARLYN SHELTON MERCEDES BENZ DEALERSHIP). THE REPAIR WAS UNDER RECALL, BUT THE DEALERSHIP STILL CHARGED ME $214.16. I TOLD THEM THE REPAIR WAS FOR A RECALL, BUT THEY WOULD NOT LET ME TAKE MY CAR WITHOUT PAYMENT, SO I PAID THEM TO HAVE MY CAR BACK. HOWEVER, I'D LIKE NHTSA TO COMPEL THEM OR MERCEDES BENZ TO REFUND ME BACK MY $214.16. I WROTE TO MB HEADQUARTERS IN NEW JERSEY AND THEY SILL REFUSED TO REFUND ME BACK MY MONEY. I HAVE A RECEIPT OF THE REPAIR THAT WAS DONE ON THE CAR AND THE COST THEY BILLED ME. I CAN SEND YOU THE LETTER I WROTE TO MB HEADQUARTERS AND THE REPAIR RECEIPT IF YOU CONTACT ME. I'LL BE GRATEFUL IF YOU CAN HELP ME FROM THIS RIPOFF. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10264322
Machine
JSON-LD · Markdown