TL*THE CONTACT OWNS A 2004 FORD RANGER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT STRUCK A PATCH OF ICE. HER VEHICLE CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. HER VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MODERATE INJURIES. SHE DID NOT NOTIFY THE DEALER OR THE MANUFACTURER. SHE HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE FAILURE. THE VIN AND MILEAGES WERE UNKNOWN.