TL*- THE CONTACT OWNS A 2000 FORD MUSTANG. WHILE DRIVING 35 MPH AND MAKING A LEFT HAND TURN THE VEHICLE HIT A GUARD RAIL AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS DRIVABLE. THE DEALER WAS CONTACTED A FEW DAYS AFTER THE CRASH AND THEY FILED A REPORT. THE CONTACT HAD TO RENT A VEHICLE DUE TO THE FACT THAT THE DEALER DID NOT WANT THE VEHICLE TO BE DRIVEN. THEY STATED THAT THEY WOULD SEND SOMEONE OUT TO DIAGNOSE IT. NO ONE HAS GONE TO DIAGNOSE THE VEHICLE. THE CONTACT HAS NOT RECEIVED A CALL FROM THE DEALER. THERE WERE MAJOR INJURIES, THE DRIVER SUFFERED A CONCUSSION AND SPRAINED HIS SHOULDER. THE WINDSHIELD AND FRONT OF THE VEHICLE WERE HEAVILY DAMAGED. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGE WAS 51000. UPDATED 05/18/09. *LJ THE PASSENGER WAS INJURED AS WELL. UPDATED 05/20/09.*JB