TL*THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE WAS STRUCK HEAD-ON BY ANOTHER VEHICLE, CAUSING A 120 DEGREE CRASH. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK INJURIES AND UNDERWENT PHYSICAL THERAPY. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO WAS UNABLE TO DETERMINE WHY THE AIR BAG DID NOT DEPLOY. THE VEHICLE WAS TOTALED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 60,364. UPDATED 08/20/09. *LJ UPDATED 08/20/09.*JB