TL*THE CONTACT OWNS A 2006 FORD EXPLORER. IN MARCH OF 2006, THE VEHICLE MADE A GRINDING NOISE. THE VEHICLE WAS TAKEN IN FOR SERVICE AT LEAST 8 OR MORE TIMES BETWEEN MARCH OF 2006 AND OCTOBER OF 2006. IN OCTOBER OF 2006, THE BRAKES FAILED AND THE CONTACT REAR ENDED ANOTHER VEHICLE AT 25 MPH. SHE WOKE UP IN THE EMERGENCY ROOM DUE TO INJURIES SHE SUSTAINED. A POLICE REPORT WAS FILED. THE CONTACT HAS DOCUMENTATION THAT SHE WILL MAIL IN PERTAINING TO THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.