TL*THE CONTACT OWNS A 2009 HYUNDAI ELANTRA. THE CONTACT STATED THAT SHE WAS INVOLVED IN A CRASH THAT INVOLVED FIVE VEHICLES. HER VEHICLE WAS HIT IN THE FRONT WHICH CAUSED HER VEHICLE TO HIT ANOTHER VEHICLE IN THE FRONT AS WELL. SHE STATED THAT THE CRASH WAS NOT A HEAD-ON COLLISION AND THAT IT OCCURRED WHILE DRIVING APPROXIMATELY 35 MPH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM WHEN HER CHEST HIT THE STEERING WHEEL. THE CONTACT COULD NOT RECALL IF OTHER DRIVERS OR PASSENGERS WERE INJURED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER OBTAINED HER INFORMATION AND WILL MAIL HER FORMS TO COMPLETE SO THAT THEY CAN CONDUCT AN INVESTIGATION. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 4,000.