BABY WAS SECURE IN CAR SEAT/CARRIER. SECURED HANDLE (OR SO I THOUGHT) AND TOOK BABY, IN CARRIER OUT OF CAR. BEGAN WALKING UP STEPS. HANDLE RELEASED, CARRIER SPUN AROUND, BABY HIT FOREHEAD ON CEMENT STAIR (SHE STILL HAS THE DENT IN HER FOREHEAD). DATE INDICATED BELOW IS THE FIRST INCIDENT. I THOUGHT I HAD BEEN NEGLIGENT IN SECURING HANDLE. EXACT SAME THING HAPPENED AGAIN TWO MONTHS LATER. I CALLED THE MANUFACTURER TO REPORT INCIDENT, WAS TOLD IT WAS MY FAULT, THEY REFUSED TO TAKE REPORT DESPITE MY WARNING THAT OTHERS MAY BE INJURED. I BELIEVED IT WAS MY FAULT UNTIL I FOUND OUT SOMEWHAT RECENTLY THAT OTHERS HAD BEEN INJURED OR KILLED IN THE SAME CAR SEAT, WHICH HAS SINCE BEEN RECALLED. BROUGHT SEAT TO ATTORNEY'S OFFICE, HE DISAPPEARED WITH THE SEAT. B-[ SO NOT SURE OF EXACT MODEL. *TR