TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE DRIVING DOWN-HILL AT SPEEDS LESS THAN 50 MPH IN SNOWY AND ICY CONDITIONS THE VEHICLE SLID INTO AN EMBANKMENT HEAD-ON. NEXT THE VEHICLE CRASHED INTO A TELEPHONE POLE AND CAUSED THE REAR BUMPER TO BECOME SUBMERGED IN A DITCH. NEITHER THE FRONTAL DRIVER'S OR PASSENGER'S SIDE AIRBAGS DEPLOYED. SHE SUFFERED INJURIES TO HER BACK AND CHEST. THE POLICE ARRIVED ON THE SCENE AND A POLICE REPORT WAS FILED. NO REPAIRS WERE MADE TO DATE. THE CURRENT AND FAILURE MILEAGES WERE 104,000.