TL*THE CONTACT OWNS 2003 VOLKSWAGEN PASSAT. THE BUTTONS USED TO ADJUST THE HEATED SEATS HAVE MALFUNCTIONED AND FEEL AS IF THEY ARE SHOCKING THE DRIVER WHEN THEY ARE ENGAGED. THE LEATHER AROUND THE COILS HAS MELTED A HOLE IN THE DRIVERS SEAT. ALTHOUGH, THE CONTACT HAS NOT TURNED THE HEATED SEATS ON THE COIL CONTINUED TO SMOKE AND BECOME HEATED WHILE DRIVING. THE FAILURE MILEAGE WAS 79000 AND THE CURRENT MILEAGE WAS 79200.