I OWN A 2005 VOLKSWAGEN PASSAT GLS. THE FACTORY INSTALLED SEAT HEATER MALFUNCTIONED THE OTHER DAY PRODUCING SMOKE, BURNING MY BUTTOCK (AND FINGER WHEN I REACHED DOWN) AND BURNING TWO PEA SIZED HOLES ON THE DRIVER'S SEAT. THE LOCAL VW DEALER WAS AWARE OF THE ISSUE. I ALSO CALLED THE DISTRICT VW OFFICE AT 1-800-822-8987 AND NOTIFIED THEM OF THE PROBLEM. APPARENTLY VW IS COVERING THE COST OF REPAIR ON SOME BUT NOT ALL VWS. I WAS TOLD THE 2005 PASSAT IS NOT COVERED UNDER ANY KIND OF EXTENDED WARRANTY. HOWEVER, THE DISTRICT OFFICE IS INVESTIGATING THE ISSUE AND PROMISED TO GET BACK TO ME BY DAY'S END TOMORROW. TO ME THIS IS A SAFETY ISSUE. OTHER THEN MINOR BURNS TO MY BUTTOCKS AND FINGERS, I WAS ABLE TO SAFELY PULL OVER AND TURN OFF THE SEAT HEATER. THE HEAT AND SMOKE WENT RIGHT AWAY. WHEN I ASKED ABOUT THE SAFETY, THE VW DEALER'S SERVICE DEPARTMENT SUGGESTED I NOT USE THE HEATERS UNTIL THEY ARE REPAIRED. I ASKED ABOUT DISABLING THEM VIA A FUSE OF SOMETHING BUT THEY SAID UNFORTUNATE THE FUSE CONTROLLED OTHER FUNCTIONS IN THE CAR. HOWEVER, I BELIEVE THIS IS A SAFETY ISSUE WITH THE 2005 PASSAT GLS. I'M OKAY BUT OTHERS MAY NOT BE SO LUCKY. ALSO, I'M CONCERNED HOW THE VW DEALER'S SERVICE DEPARTMENT SUGGESTED I JUST NOT USE IT AGAIN. WHAT IF SOMEONE ELSE USES THE CAR AND I FORGET TO TELL THEM? THE REPAIR BILL WAS ESTIMATED AT $900+ FOR THE DRIVER'S SEAT ONLY. *TR