TL* THE CONTACT OWNS A 2008 FORD FOCUS. THE CONTACT STATED AS SHE WAS DRIVING SOMEONE REAR ENDED HER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT HUGGED HER TIGHT ENOUGH. THE CONTACT HIT HER HEAD ON THE STEERING WHEEL AND WAS DRIVEN TO THE HOSPITAL BECAUSE SHE RECEIVED A CUT ABOVE HER EYE AND HAD TO HAVE STITCHES. THERE IS A POLICE REPORT IF NEEDED. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIR. THE CONTACT STATED SHE INFORMED THE DEALER BUT HAD NOT CALLED THE FORD MANUFACTURER. THE FAILURE MILEAGE WAS 25,000. UPDATED 03/18/10 *BF UPDATED 05/05/10.*JB