TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE DRIVING AT SPEEDS OF 30 MPH IN SLIGHTLY ICY ROAD CONDITIONS, THE VEHICLE SLID OVER BLACK ICE AND CRASHED INTO A NEARBY WALL. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUSTAINED INJURIES TO HER ARM, SHOULDERS AND NECK. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE DEALER ADVISED CONTACTING THE MANUFACTURER FOR FURTHER ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS AWAITING A RETURN CALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 62,000. UPDATED 07/13/2010.*LJ