I WAS DRIVING ON A SNOW/ICE COVERED ROAD ON MY WAY HOME FROM WORK. THE ROAD WAS NOT PLOWED. I LOST MY BRAKES AND STARTED TO SLIDE SIDEWAYS DOWN A HILL. I TRIED TO STEER THE 2001 FORD WINDSTAR TO THE SIDE OF THE ROAD. I WAS NOT GOING VERY FAST. I WAS PETRIFIED. I FINALLY CAME TO A STOP MY BUMPER HIT A DRAIN PIPE. ALL AXLES WERE BENT. SMOKE WAS COMING FROM THE HOOD. THE WINDSTAR WAS TOTALED. I RECEIVED 18 STITCHES IN MY MOUTH. MY TOP TEETH BIT THROUGH MY BOTTOM LIP. I HAVE A SCAR. THE AIRBAGS DID NOT DEPLOY. I FILED COMPLAINTS AT SEVERAL DIFFERENT PLACES AND AS ALL THESE OTHER PEOPLE ARE SAYING I NEVER RECEIVED AN ANSWER. I WOULD LIKE TO BE INCLUDED IN THE CLASS ACTION LAWSUIT. *TR