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2009 VOLKSWAGEN ROUTAN — ELECTRICAL SYSTEM

fire · 793295 · 2010-06-14

Vehicle

Make
VOLKSWAGEN
Model
ROUTAN
Year
2009
Manufacturer
Volkswagen Group of America, Inc.
Component
ELECTRICAL SYSTEM
Miles at failure
16,600
Speed
35 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

MY WIFE AND TWO DAUGHTERS WERE DRIVING IN OUR 2009 ROUTAN TODAY. MY WIFE SMELLED SMOKE AND NOTICED SMOKE EMANATING FROM OUR RIGHT SIDE SLIDING DOOR. MY WIFE PULLED OFF QUICKLY INTO A GAS STATION WHERE THE ATTENDANT EXTINGUISHED THE FIRE. THE FIRE CAUSED THE WINDOW TO EXPLODE; THE INTERIOR OF THE VEHICLE WAS FILLED WITH SMOKE WITHIN MINUTES OF EXITING THE CAR. FIRE CREW CAME TO INSPECT THE VEHICLE. WE HAVE HAD ISSUES WITH THIS SLIDING DOOR NOT CLOSING PROPERLY (ELECTRONICALLY) AND HAVE ASKED THE DEALERSHIP TO FIX THIS ISSUE WITH OUR RIGHT SLIDING DOOR ON TWO DIFFERENT OCCASIONS. UPON INVESTIGATION, I NOTICED A RECALL FOR 2009 ROUTANS ISSUED ON FRIDAY. MY WIFE AND DAUGHTERS WERE VERY FORTUNATE THAT THEY WERE ABLE TO PULL OFF THE ROAD QUICKLY, OTHERS MAY NOT BE SO FORTUNATE. THIS RECALL NEEDS TO BE TAKEN SERIOUSLY, AND EXPEDITED! THE VEHICLE IS WITH THE DEALER. I WILL PROVIDE AN UPDATE ON HOW THEY CORRECTED THE ISSUE. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10336236
Machine
JSON-LD · Markdown