TL* THE CONTACT OWNS A 2006 SUZUKI XL7. THE DRIVER WAS TRAVELING 35 MPH WHEN SHE HEARD AN UNUSUAL NOISE IN THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AS THE STEERING FAILED AND CRASHED INTO A TREE. SHE SUSTAINED INJURIES TO HER ARMS, NECK, AND STOMACH. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD AND NECK. THE REAR PASSENGER SUSTAINED INJURIES TO THE STOMACH, HEAD, AND FACE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL AND THAT HIS INSURANCE COMPANY COULD FILE A CLAIM AGAINST THEM FOR POSSIBLE REIMBURSEMENT. IN AUGUST 2010, THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN ID NUMBER: 10V250000 (STEERING: HYDRAULIC POWER ASSIST: PUMP) ADVISING THERE WAS A DEFECT IN HIS VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.