I BOUGHT 2010 FORD F-150 ON 4/12/10 AND IT HAD ONLY 9 MILES ON IT. ON 8/28/2010 AROUND 9:30PM MY CAR CAUGHT ON FIRE WHILE IT WAS PARKED FOR A WHILE. THE FIRE STARTED UNDER THE HOOD. 911 WAS CALLED AND UNTIL FIREFIGHTERS ARRIVED ME AND MY NEIGHBOR PUT DOWN THEY FIRE BY OURSELVES. NEXT DAY, ON SUNDAY, WE TOW CAR TO FOLSOM LAKE FORD DEALERSHIP BUT SERVICE DEPARTMENT WAS CLOSED. ON MONDAY, 8/30/10 ME AND MY WIFE WENT TO DEALERSHIP TO FIND OUT WHAT THEY GOING TO DO. SERVICE ADVISOR TOLD US THAT IT IS LOOKS LIKE MANUFACTURE DEFECT. HE TOLD US THAT HE CONTACTED VIA E-MAIL FORD COMPANY AND THEY SUPPOSE TO REPLY BETWEEN 48 HOURS WITH INSTRUCTION WHAT TO DO OR SEND AN INSPECTOR AND HE CAN'T HELP US WITH ANYTHING UNTIL HE GETS INSTRUCTIONS FROM FORD. WE ASKED FOR LOANER CAR BUT THEY REFUSED, SUGGESTING US TO CONTACT OUR INSURANCE COMPANY AND HAVE THEM TO TAKE CARE OF THIS PROBLEM, WHAT WE DID. WHEN 48 HOURS PAST WE CONTACTED DEALERSHIP AGAIN TO FIND OUT IF THEY HAVE GOT ANY INSTRUCTIONS FROM FORD. SERVICE ADVISOR TOLD US THAT FORD DIDN'T REPLY AND GAVE US A PHONE # OF FORD CONSUMER RELATIONSHIP DEPARTMENT AND TRY TO FIND OUT BY OURSELVES, WHAT WE DID. WHAT THEY TOLD US IS LET YOUR INSURANCE COMPANY TAKE CARE OF THIS ISSUE AND AFTER IT'S UP TO INSURANCE COMPANY TO TRY TO GET REIMBURSEMENT FROM THE FORD. AS A RESULT WE HAD LOST INCOME(I AM CONTRACTOR AND I NEED A TRUCK TO DO WORK). I HAVE $25.00 RENTAL COVERAGE W/MY INSURANCE AND I CAN GET ONLY SMALL CAR, NOT TRUCK, AND I HAVE $1000 DE