TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WITH THE ENGINE RUNNING WHEN IT BEGAN TO ROLL BACKWARD. THE FRONT PASSENGER SIDE DOOR WAS OPEN WHILE THE FAILURE OCCURRED. THE CONTACT RAN TO CATCH THE VEHICLE AS IT INDEPENDENTLY REACHED A STOP. THE FRONT PASSENGER SIDE DOOR STRUCK THE CONTACT RESULTING IN SERIOUS INJURIES. SHE WAS TRANSPORTED BY AMBULANCE TO THE EMERGENCY ROOM FOR TREATMENT TREATED. A POLICE REPORT WAS AVAILABLE. A THIRD PARTY INVESTIGATOR WAS SENT BY THE MANUFACTURER TO INSPECT THE VEHICLE. THE INVESTIGATOR FOUND NO FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 TO 10 MPH, THE VEHICLE WOULD INTERMITTENTLY SURGE FORWARD. THE VEHICLE WAS NEVER TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 3,200.