← NHTSA complaints

2009 VOLKSWAGEN JETTA — FUEL SYSTEM, DIESEL

fire · 815740 · 2010-09-22

Vehicle

Make
VOLKSWAGEN
Model
JETTA
Year
2009
Manufacturer
Volkswagen Group of America, Inc.
Component
FUEL SYSTEM, DIESEL
Miles at failure
27,000
Speed
70 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

MY 09 TDI WAGON WITH 27K MILES BROKE DOWN ON A ROAD TRIP ONE MONTH AGO. I WAS GOING 70 MPH ON THE DANGEROUS CALIFORNIA GRAPE VINE PASS WHEN I LOST POWER SUDDENLY. THE "ENGINE FAULT WORKSHOP" CAME ON THE DASH SCREEN. I LUCKILY COASTED TO A REST STOP ON THE BUSY AND DANGEROUS HIGHWAY. TO ADD TO THE DANGER WE CAME TO REST UNDER THE LEBEC WILDFIRE OF AUG. 24TH FLYING VEHICLES DROPPED FLAME RETARDANT OVER US. WE WAITED FOR THE VW ROADSIDE ASSISTANCE AMIDST THE SMOKE AND FLAME RETARDANT DUST FOR 2 HOURS. THE CAR WAS TOWED TO THE NEAREST DEALER AND IS STILL IN THE SHOP APPROXIMATELY ONE MONTH LATER WITH SOME PART BEING ON BACK ORDER. STILL UNDER WARRANTY, VW IS GOING TO REPAIR THE FAULTY FUEL PUMP THAT IMPLODED AND RUINED THE FUEL SYSTEM IT IS A $ 6000 REPAIR COVERED UNDER WARRANTY BUT I AM VERY CONCERNED WHEN THE WARRANTY WILL EXPIRE IN 3K MILES. UPON FURTHER INVESTIGATION WE FOUND ON THE BLOGS THAT THIS IS HAPPENING WIDELY AND REPEATEDLY AMONG 09 TDI S WHEN THEY REACH A CERTAIN MILEAGE. FURTHER MORE THEY WILL BE REPLACING THE PART WITH THE SAME FAULTY PART. THE VW SERVICE DEALER REFUSED TO GIVE US THE OLD PUMP OR ASSURE US IT IS A DIFFERENT PART WITH A DIFFERENT PART NUMBER. THE REPRESENTATIVE I SPOKE WITH AT VW OF AMERICA IS AWARE OF THIS WIDESPREAD FAULTY FUEL PUMP PROBLEM. YOU GET THE SENSE THAT VW IS PERFORMING DAMAGE CONTROL AND ALMOST COVERING UP THIS DANGEROUS DEFECT. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10356900
Machine
JSON-LD · Markdown