TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT WAS INVOLVED IN A CRASH IN WHICH SHE REAR ENDED ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE FRONT DRIVER SEAT BELT ALSO DID NOT TIGHTEN DURING THE CRASH. A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE HAD NOT BEEN EXAMINED FOR THE CAUSE OF FAILURE OF THE NON-DEPLOYMENT AND THE SEAT BELT. APPROXIMATELY 14 MONTHS LATER, SHE WAS INVOLVED IN ANOTHER CRASH IN WHICH SHE WAS REAR ENDED AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER SIDE SEAT BELT AGAIN DID NOT TIGHTEN DURING THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED. SHE WAS TAKEN BY AMBULANCE TO BE TREATED FOR SERIOUS INJURIES. THE VEHICLE WAS DESTROYED. IT WAS NOT EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 47,000.