TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT WAITED FOR THE MANUFACTURER TO PERFORM THE RECALL REPAIR FOR THREE MONTHS. THE VEHICLE CRASHED INTO ANOTHER VEHICLE DUE TO THE FAULTY REAR AXLE. THE DRIVER SUFFERED INJURIES DUE TO THE CRASH. THE DEALER FOUND A CRACK IN THE AXLE AND ADVISED HER TO CALL THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY WOULD CALL GIVE HER A CALL WHEN THEY DETERMINED THE REPAIR PROCESS OR THEY WOULD BUY THE VEHICLE BACK. THE FAILURE MILEAGE WAS 120,000.