TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN HE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FACE AND LEG AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY. THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE AIR BAG FAILURE. THE MANUFACTURER RESPONDED SIX MONTHS LATER STATING THAT THERE WAS NOT ENOUGH IMPACT FOR THE AIR BAGS TO HAVE DEPLOYED AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.