TL*THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. DURING THE CRASH, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED BUT THE FRONT DRIVER SIDE DID NOT. THE CONTACT SUSTAINED A FRACTURED NECK, BACK AND RIB. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.