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2007 SATURN AURA — SERVICE BRAKES, HYDRAULIC

fire · 841182 · 2011-02-09

Vehicle

Make
SATURN
Model
AURA
Year
2007
Manufacturer
General Motors, LLC
Component
SERVICE BRAKES, HYDRAULIC
Miles at failure
35,000

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I BOUGHT THIS 2007 SATURN AURA ON 05/23/2010. THE SAME DAY I STARTED NOTICING MY CRUISE CONTROL WASN'T WORKING PROPERLY. SOMETIME IT WOULD WORK, OTHER TIMES IT WOULDN'T. THEN I REALIZED WHEN I DROVE THE CAR HOME THAT NIGHT THAT THE BRAKE LIGHTS WERE ON AND THIS WAS CAUSING THE CRUISE TO NOT WORK. THE BRAKE LIGHTS WILL COME ON AT RANDOM TIMES WITHOUT PRESSING ON THE BRAKE PEDAL. YOU HAVE TO PRESS THE BRAKE PEDAL TO SHUT THEM OFF. OPPOSITE OF WHAT SHOULD BE HAPPENING. SO WHEN MY BRAKE LIGHTS ARE ON(CAME ON BY THEMSELVES) AND I ACTUALLY NEED TO STOP, THE BRAKE LIGHTS GO OFF WHEN I USE THE BRAKE. A MAJOR SAFETY ISSUE IN MY OPINION. WE REPLACED TWO PRESSURE SWITCHES IN THE BRAKE PEDAL THINKING THAT WAS THE PROBLEM. STILL NOT FIXED. WE ALSO REPLACED A FEW OTHER PARTS ASSOCIATED WITH THE BRAKE PEDAL AND IT STILL WASN'T CORRECTED. SO, I CONTACTED THE DEALERSHIP WHO TOLD ME THEY HAD NO IDEA HOW TO FIX IT AND WOULD NEED TO GO THRU MY WIRING ONE BY ONE AND INSPECT EVERYTHING AND WARNED ME IT WAS LIMITLESS HOW MUCH A REPAIR LIKE THAT COULD COST. SO, I CALLED SATURN CUSTOMER SERVICE. I TALKED TO A WOMAN NAMED JUDY WHO WAS NO HELP. SHE GAVE ME A LIST OF REPAIRS TO BE DONE AND SAID I HAD TO GO THRU THAT LIST FIRST AND PAY FOR ALL THE REPAIRS OUT OF POCKET AND IF IT DIDN'T WORK THEN SHE WAS AT A LOSS TOO. I TOLD HER I HAVE DONE ALOT OF RESEARCH ABOUT THIS ONLINE AND HAVE FOUND HUNDREDS OF COMPLAINTS FOR THIS VERY ISSUE ON NUMEROUS WEB SITE'S. SHE SAID THE COMPANY IS UNAWARE O

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10382212
Machine
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