TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT WAS DRIVING 35 MPH WHEN A VEHICLE DROVE INTO HER PATH AND THE CONTACT CRASHED HEAD-ON INTO THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE CONTACTED WAS AWAITING A RETURN CALL FROM THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 23,000. UPDATED 05/24/11*LJ UPDATED 2/8/12 *CN