TL*THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING SHE TRIED TO ENGAGE THE BRAKES AND THEY FAILED. SHE ALSO MENTIONED THAT WHILE AT A STOP LIGHT HER BRAKES FAILED AND CAUSED HER TO CRASH INTO THE VEHICLE IN FRONT OF HER. THE CONTACT DIDN'T MENTION IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25 AND THE CURRENT MILEAGE WAS 5,600.