TL*THE CONTACT OWNS A 2003 LEXUS GX470. WHILE DRIVING 30 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND WAS TAKEN TO THE HOSPITAL. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A BODY SHOP; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED AND A REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGE WAS 104,805.