← NHTSA complaints

2010 HYUNDAI ELANTRA TOURING — ELECTRICAL SYSTEM

fire · 862555 · 2011-06-19

Vehicle

Make
HYUNDAI
Model
ELANTRA TOURING
Year
2010
Manufacturer
Hyundai Motor America
Component
ELECTRICAL SYSTEM
Miles at failure
1,200

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

IN OCTOBER 2010 MY 6-MONTH OLD HYUNDAI ELANTRA TOURING CAUGHT FIRE AFTER SITTING IN MY DRIVEWAY FOR NINE HOURS. THE VEHICLE WAS COMPLETELY TOTALED. MY INSURANCE COMPANY (GEICO) SECURED THE CAR AND HIRED A FORENSIC ENGINEERING COMPANY (DOWN FORENSIC ENGINEERING, INC., CARY NC) TO INVESTIGATE THE ORIGIN OF THE FIRE. DOWN CONCLUDED THAT THE FIRE WAS ELECTRICAL AND ORIGINATED IN THE ENGINE COMPARTMENT. HYUNDAI MOTOR AMERICA CONDUCTED ITS OWN INSPECTION, WHICH DID NOT CONCLUSIVELY DETERMINE THE CAUSE OR ORIGIN OF THE FIRE. HYUNDAI MOTOR AMERICA DID, HOWEVER, OFFER TO REIMBURSE MY INSURANCE POLICY DEDUCTIBLES AND TO PAY ME $500 FOR GOODWILL, BUT HAS REFUSED TO REPLACE THE VEHICLE OR REIMBURSE ME FOR ANY OTHER EXPENSES RELATED TO THE FIRE. AS FAR AS I KNOW, HYUNDAI MOTOR AMERICA HAS NOT ISSUED A RECALL OR TSB ON THE CAR. I HAVE REFUSED TO ACCEPT HYUNDAI MOTOR AMERICAS OFFER.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10408213
Machine
JSON-LD · Markdown